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The main focus of theTechnical Customer Support Specialist is to provide the highest level remote support to our English speaking customers as well as to the Acquisio Sales team and Account Managers. The functions include helping our customers resolve their software issues and providing internal support on online marketing data tracking and external data import services to the Sales Team.
QUALIFICATIONS
• In-depth knowledge of Microsoft Excel or strong data management experience.
• Minimum of 3 years of customer service/technical support experience, preferably in a related field or utility industry. (Online Marketing, Online Tracking, Web Analytics, Google Adwords Editor, and Salesforce experience).
• Degree in computer science, engineering, or any technical field is an asset. Equivalent combination of education and experience will be considered.
• Candidates who have developed a proficiency or subject matter expertise in Search Engine Marketing are of particular interest.
- Location: St-Lambert, Québec
- Compensation: In-line with experience
- OK for recruiters to contact this job poster.
- Phone calls about this job are ok.
- Please do not contact job poster about other services, products or commercial interests.