Global Interactive Services, Inc. (GIS) is leading support services company providing multi-lingual customer service, risk management & accounting services to several rapidly expanding companies in the online entertainment space. Our skilled staff & proprietary technology have helped GIS become one of North America’s most trusted sources for companies specializing in localized language e-commerce software.
The Norwegian Customer Support Specialist is responsible for the customer service to all Norwegian speaking markets.
Core Responsibilities:
- Provide online support and respond in written communication to clientˇ¦s emails in the Norwegian language
- Complete translations for our websites and promotional material to clients on an as-needed basis from English to Norwegian and Norwegian to English
- Conduct online research regarding the trends in the Norwegian speaking markets
- Monitor language forums in our industry focusing mainly on Norway
- Provide necessary feedback/suggestions/improvements to your Manager in areas of customer service and customer satisfaction
Required Skills and Experience:
- 1-5 years of Customer Service related experience and prior living/work experience in Norway
- Verbal and written fluency in English
- Verbal and written fluency in Norwegian
- Possess a full understanding of Norwegian culture, language, market and trends
- Attention to detail
- Customer friendly attitude
- Proficiency in Microsoft Office
- Able to quickly adapt to and work with new software tools
- Excellent ability to search for information on the internet
- College Diploma
Desired Skills and Experience:
- Verbal and written fluency in French is an asset
- Bachelorˇ¦s Degree in Business, Marketing or Translation (or equivalent) or in the process of receiving a degree is preferred
- Capable of working with limited supervision
- Ability to understand a third language is desirable
- Able to adapt and respond to cultural differences in a respectful and professional manner
Please apply directly at
www.globalisinc.com
- Location: Downtown Montreal
- Compensation: DOE
- This is a part-time job.
- Principals only. Recruiters, please don't contact this job poster.
- Please, no phone calls about this job!
- Please do not contact job poster about other services, products or commercial interests.